FAQs
After logging in, you will be required to create a new password and security questions. Your new password must have at least one number, one upper case and one lower case letter, one special character and is between 8 – 18 characters long.
What is my username and password for UltiPro? ›
Username: Your username is your last name, first initial, and your employee ID number. Default password: your date of birth. Click the Log In button. You will immediately be taken to the Change Password screen and asked to change your password from the default.
Can I login to UltiPro from home? ›
When accessing UltiPro from home or from any computer outside of work, please note: You will receive an error message any time you click on links to FirstNet from UltiPro because you are logging on outside our internal network. You will be able to access Internet links that are located in UltiPro.
How do I log into Ukg Pro for the first time? ›
Desktop | Mobile Browser | Tablet Browser:
- Open your preferred browser.
- Navigate to the UKG Pro Workforce Management URL. This URL should be provided by your employer.
- Basic Authentication users will see the UKG Pro Workforce Management Login Page. ...
- Enter the username and password.
What is the default password for UKG? ›
Your current default password is your birthday as MMDDYYYY (e.g., 01012020). After entering your default password, you can create a new password using the password requirements. 4 . If this is your first time accessing the UKG Pro portal, enter your birthday as your default password as MMDDYYYY (e.g., 01012020).
What is the difference between UKG and UltiPro? ›
So, are UKG and UltiPro the same thing? The answer is yes and no. UKG is the parent company that offers a wide range of workforce management and HCM solutions, while UltiPro is one of the flagship products within the UKG suite of offerings.
How do I get an access code for UltiPro? ›
The 'Client Access Key' & the 'User Access Key' can be found on your UltiPro Web Service administrative page. PLEASE NOTE:The Client Access Key is also known as the Customer API Key, and theUser Access Key is also known as the User API Key.
Why can't I login to my UKG account? ›
If you've forgotten your UKG login or need help resetting your password, please reach out to your HR/payroll department directly for help. Need more support for your UKG solution? Head to our Support page.
How do I activate my UltiPro account? ›
➢ Click on the UltiPro icon. The New User Activation screen appears. ➢ Enter your Employee Number using 6 digits. If your employee number is less than 6 digits, enter leading zeros.
How do I find my UltiPro employee ID? ›
CVS and Aetna Employees should go to their UltiPro Portal, click on Menu > Myself > Job Summary to find their Employee ID. How do I log in? To log in you must first create an account.
To get started
- Download the UltiPro mobile app to your device through the Apple app store (iPhone) or the Google play store (Android).
- Enter our Company Access Code as: HOODCOLLEGE (it is not case sensitive)
- Enter your UltiPro login credentials (the same one used to log in to the desktop version).
How can I contact UltiPro? ›
While this may seem like a difficult task at first, you can easily contact a representative by calling the Ultipro customer service phone number at (800) 432-1729, e-mailing Ultipro at ultiproinfo@ultimatesoftware.com, or by completing a form at https://www.ultimatesoftware.com/ContactUs.
What is my UKG username? ›
To login, please visit UKG and enter your username and password. Your username will be your email address and your password will be your date of birth without the dashes. If you have any questions, please reach out to people@premiertalentpartners.com.
How do I open Ultipro? ›
1. Go to E44.ultipro.com – type only those letters into the address bar of your browser. 2. On the Sign In page, enter your User name (Personal Email Address) and your Password (Birthdate in MMDDYYYY format), and then Sign In.
How do I reset my UKG Pro username and password? ›
From the Sign In page, select Forgot your password.
- Enter your email at the email field.
- Complete the Captcha if necessary.
- Select Recover. You will see a pop-up notifying you that you will soon receive an email with further instructions. Note:
What is the password policy for UKG? ›
A: In order to keep your account secure, UKG requires passwords to have a minimum of eight characters and should include at least one number, one uppercase letter, and one lowercase letter. It's also important to choose a unique password that isn't used for any other accounts.
How do I reset my password for UKG Pro? ›
If your email address is saved in the UKG Pro Learning solution and password recovery questions have been activated for the Academy, you can reset your password by answering recovery questions. From the Sign In page, select Forgot your password.